Privacy Policy

This privacy policy explains how Componenti Bici Italia ("we", "us", or "our") collects, uses, shares, and protects personal information collected through our online platform, this service. We are committed to protecting your privacy and handling your personal information transparently and in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Data Controller

The data controller responsible for your personal information is:
Componenti Bici Italia
45 Via dell'Industria,
Padova, Veneto, 35129,
Italy

Information We Collect

We collect different types of information when you interact with our site:

Personal Information: This includes information you provide directly to us, such as your name, email address, postal address, phone number, payment information, and any other details you provide when placing an order, creating an account, subscribing to a newsletter, or contacting us.

Usage Data: We automatically collect information about how you access and use our site. This may include your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages viewed, time spent on pages, clickstream data, and other diagnostic data.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

How We Collect Your Information

We collect information:
Directly from you when you provide it to us through forms, registrations, or communications.
Automatically as you navigate through our site using cookies and other tracking technologies.

Legal Basis for Processing (Under GDPR)

We process your personal data under the following legal bases:
Performance of a Contract: To fulfill orders, provide services, and manage our relationship with you according to our terms.
Consent: Where you have given clear consent for us to process your personal data for a specific purpose (e.g., subscribing to a newsletter). You have the right to withdraw consent at any time.
Legal Obligation: To comply with legal or regulatory obligations (e.g., tax laws, accounting requirements).
Legitimate Interests: Where necessary for our legitimate interests, provided these interests are not overridden by your data protection rights. This may include improving our services, preventing fraud, or managing our business operations.

How We Use Your Information

We use the collected information for various purposes, including to:
Provide and maintain our service.
Process and fulfill your orders and requests.
Manage your account.
Communicate with you, including responding to inquiries and providing customer support.
Send you technical notices, updates, security alerts, and administrative messages.
Improve and personalize your experience on our site.
Monitor and analyze usage trends and activity.
Detect, prevent, and address technical issues and security incidents.
Comply with legal obligations.

Sharing Your Information

We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with trusted third parties who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer support. These service providers are contractually obligated to protect your data and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights (Under GDPR)

If you are located in the European Economic Area, you have the following data protection rights:
The right to access: You have the right to request copies of your personal data.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal data under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: You have the right to withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

Cookies

As mentioned, we use cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings. More detailed information about how we use cookies may be available in a separate Cookie Policy on our site.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If we transfer your data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as using Standard Contractual Clauses approved by the European Commission.

Links to Other Sites

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third party sites or services.

Children's Privacy

Our service is not intended for use by individuals under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. Changes are effective when they are posted on this page.

Contact Us

For any questions or concerns regarding this privacy policy or your data protection rights, please contact us by postal mail at:
Componenti Bici Italia
45 Via dell'Industria,
Padova, Veneto, 35129,
Italy